Via a cmd, browse to Program Files Symantec Backup Exec directory & run the following command:-beremote -console. Pls post/pm me the output along with remote agent dump which is saved under Program Files Symantec Backup Exec BEDBG. Alternatively, you may log a formal support case for us to review further. I need to purchase the new Syamntec backup exec 2010, i need to know the default agents and option come with it. Download video klip cita citata.mp4. A also got conflict about Remote agents for windows server.is it an agent i need to.
I have tried to do a push install and it hangs at 50% trying to start the install on the remote server (Loading the install. Please wait..). This will sit there indefinitely until I go into the task manager and end task on the _setup.exe (I also have to kill this on the remote server as well, so I know that it is at least trying to start the setup).I have also tried copying the RAWS32 folder from the console server and running the setup from there. It gets to the point that it should start the install process, but the indicator bars never move and i have tried leaving this alone to run for at least 2 hours. I have tried running this as the administrator as well as my normal log on account, both of which are domain admin accounts.
BTW, the server is fully patched, the MS-Installer is newly patched at v4.5, I have Symantec Endpoint Protection (latest and greatest and fully patched) installed and I have tried stopping it.
Below is the install log entry for the latest install try. One thing I did notice is that there is no 13b3b9.msi file in c:windowsinstaller as referenced in the log below - I guess that could be the reason but i am at a loss as to where that file comes from or could be located at. i have searched the backup server and the client server and cannot find this file. I also did a search on Google and see nothing written about this file.
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02-23-2011,18:34:24 : Windows Operating System Version: 5.2
02-23-2011,18:34:26 : Checking for .Net Framework 2.0 SP 2.02-23-2011,18:34:26 : Executing managed _Setup:
02-23-2011,18:34:26 : c:RAWS32install_Setup.exe
02-23-2011,18:34:26 : Loading XML from:
02-23-2011,18:34:26 : c:RAWS32installIFProducts.xml
02-23-2011,18:34:26 : ArgsDataParser::InitDictionary
02-23-2011,18:34:26 : AgentSeqDlgs::RawsDlgSequence
02-23-2011,18:34:26 : Set RAWS Media path: c:RAWS32installmedia
02-23-2011,18:34:26 : RawsDlgSequence::CheckInstMode
02-23-2011,18:34:26 : BEOperations::BE_GetInstalledProdCodeVersion()
02-23-2011,18:34:26 : Found Current RAWS32 Product.
02-23-2011,18:34:26 : Equal PIDs.
02-23-2011,18:34:26 : Installing Version 13.0.4164; (Major=13, Minor=0, Build=4164) = Target Version 13.0.4164; (Major=13, Minor=0, Build=4164)
02-23-2011,18:34:26 : Equal PIDs, Maintenance Mode.
02-23-2011,18:34:26 : Running in Maintenance mode
02-23-2011,18:34:26 : Trying to redirect to cached _setup.exe
02-23-2011,18:34:26 : The cached _setup.exe could not be found
02-23-2011,18:34:26 : Continuing install using Non-Cached media
02-23-2011,18:34:26 : BEOperations::BE_GetInstalledProdCodeVersion()
02-23-2011,18:34:26 : Found Current RAWS32 Product.
02-23-2011,18:34:26 : Terminal Services enabled.
02-23-2011,18:34:26 : Terminal Services server has been set to Install mode.
02-23-2011,18:34:26 : Launching UI Install
02-23-2011,18:34:26 : Running in Maintenance mode
02-23-2011,18:34:26 : AgentSeqDlgs::ADlgWelcome
02-23-2011,18:34:26 : AgentSeqDlgs::ADlgMaintenanceType
02-23-2011,18:34:26 : AgentSeqDlgs::DlgChooseCustom
02-23-2011,18:34:26 : AgentSeqDlgs::ADlgPublishRemoteSrv
02-23-2011,18:34:26 : AgentSeqDlgs::AdlgInstallComplete
02-23-2011,18:34:26 : AgentSeqDlgs::Misc_BE_CommonOps
02-23-2011,18:34:33 : AgentSeqDlgs::ReadAdvertiseListKey
02-23-2011,18:34:46 : AgentSeqDlgs::ReadAdvertiseListKey
02-23-2011,18:34:46 : ;
02-23-2011,18:34:50 : AgentSeqDlgs::AgentInstaller
02-23-2011,18:34:50 : Running Maintenance Mode
02-23-2011,18:34:50 : Get installed MSI from cache folder: C:WINDOWSInstaller13b3b9.msi
02-23-2011,18:34:50 : ERROR: Opening Reference database. Error: 2
02-23-2011,18:35:55 : User has selected to cancel the install. Waiting for the install to exit.
02-23-2011,18:36:05 : ERROR: Installation failed with error 1. GetLastError = :0 I am running Symantec Backup Exec 2010 R3 on a Windows 2008 Server on my domain. I pushed the remote agent over to my webserver (which isnt on the same domain its in a workgroup, but it can be pinged and RDP'd to from the domain). The remote agent installed and shows up correctly on the remote server, however I dont see that server listed in the Symantec Backup Exec 2010 R3 program.
Something Im missing? I want this server/name to show up in Symantec Backup Exec 2010 R3 so I can select my folders i want backed up on a nightly basis. Thoughts? This worked with the previous version of the backup software. Software is installed on a domain server and my webserver is a part of a work group.